Privacy Policy
Effective Date: 7/22/2023
Privacy Policy for Escape Pilates Studio
At Escape Pilates Studio ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, both in relation to our physical studio in Costa Mesa, CA, and our associated phone application (the "App"). By using our services, including the App, you consent to the practices described in this Privacy Policy.
Information We Collect:
a. Personal Information: When you sign up for our services or use the App, we may collect personal information such as your name, email address, phone number, and other contact details.
b. Health Information: To ensure your safety during our classes, we may collect health-related information, including any medical conditions or physical limitations, with your consent.
c. App Usage Data: When you use the App, we may collect usage data, including but not limited to device information, IP address, and usage patterns.
How We Use Your Information:
a. Providing Services: We use your personal information to provide the services you request, such as booking classes, managing your account, and communicating with you about class schedules or changes.
b. Health Safety: The health information you provide helps our instructors tailor sessions to your needs and ensure your safety during classes.
c. App Improvement: Usage data collected through the App helps us improve its functionality, user experience, and overall performance.
d. Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or special offers related to our services. You can opt-out of these communications at any time.
Information Sharing:
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and marketing platforms. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide the services to us.
b. Legal Obligations: We may disclose your information when required by law, legal proceedings, or governmental requests.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
Data Security:
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Choices:
a. Access and Correction: You have the right to access and update your personal information. You can do this through your account settings or by contacting us directly.
b. Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in our emails or by contacting us.
c. Deleting Information: You may request the deletion of your account and associated data by contacting us. However, please note that we may retain certain information as required by law or for legitimate business purposes.
Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy, and we will notify you of significant updates. We encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: escapepilates@gmail.com
Phone: (949) 903-1103
By using our website or the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.